Question 1

Are you certified by the Department of Financial Services?

Accepted Answer

Yes! Our Florida Department of Financial Services information is listed below as well as instructions on how to look us up on the state website. You can also call the state with the information listed below at (850) 413-3137:
 
School Official ID: 1609368
Instructor ID: 1340480
Provider ID: 372558
Course ID:
118927 (4-40 to 2-20 40 Hour Conversion)
117670 (200 Hour 2-20 Pre-Licensing) 
118926 (4-40 ICSR Designation)
126016 (2-15 Life, Health & Annuities Pre-Licensing - 60 Hr)

If you wish to look us up, most students have told us it can be quite tricky to navigate the state website so we have provided instructions below on how to look us up.
 
Visit https://dice.fldfs.com/public/pb_srch_adv.asp
Next to Show make sure you click on: Pre-licensing
Under Course ID type: 118927 (for 4-40 to 2-20 course), 117670 (for 200 Hour 2-20 course), or 118926 (for 4-40 ICSR Designation)
For Provider Name type: Statewide Insurance Associates LLC (our DBA is Insurance Career Hub)
For Course Authority choose: PL 2-20 (for 2-20 General Lines), or PL 4444 (for 4-40 Customer Service Designation)
For Matching Study Method choose: Self-Study Online
Click on Search
In the search result you can click on the course name to see our course description.
You can also click Statewide Insurance Associates LLC (Provider) to see the school information, such as our contact information on file, our address, our email and our telephone number.

Question 2

After enrolling, when can I access the course?

Accepted Answer

Once you sign up you will have instant access to your course and you can start immediately.

Question 3

If I need help with the course will someone help me?

Accepted Answer

Absolutely! Our instructors are ready to help you with any question you may have throughout the course. Simply log in to your class and use the Inbox function to direct message your instructor. Please allow 24 hours from the time you sent the message until you receive a response.

Question 4

Do I have to take a state test after this class?

Accepted Answer

Our 4-40 CSR Designation Course does NOT require a state exam for your 4-40 license.
 
Our 4-40 to 2-20 Conversion Course, & our 2-20 General Lines Agent course do require a state exam to be licensed.
 
The only people who are exempt from the 2-20 license state exam are listed below:
 
1. An applicant who has earned an insurance degree which includes least 18 semester hours of college credit in property, casualty, health, and commercial insurance from an accredited college or university [an official transcript required].

2. An applicant who becomes a resident of Florida, held a valid resident license with the equivalent line of authority for at least one (1) continuous year prior to applying for a license in Florida, and submit the application for the Florida general lines license within 90 days of becoming a resident of Florida.
 
3, An applicant who has an original letter from the American Institute for Chartered Property Casualty Underwriters certifying they hold the Chartered Property Casualty Underwriters (CPCU) designation.

Question 5

How do I take my state exam?

Accepted Answer

The state test is administered by Pearson Vue. Please visit their website to register and pay for the state exam.
 
Please visit the website below to register for your state exam.
 
Pearson Vue state exam registration: https://home.pearsonvue.com/fl/insurance

Question 6

Why are your courses so cheap?

Accepted Answer

Our mission is to provide affordable, accessible, and attainable pre-licensing education. By keeping our operating costs down, and keeping only online classrooms, we are able to provide the classes at a low price.
 
As you probably already know pre-licensing courses can be quite expensive. Some providers even provide this course for close to $700. Years ago, when we were in the process of getting our 2-20 license we found ourselves having to save up over the course of several pay periods to afford the class. Now that we find ourselves in a position where we can offer the course to others, we wanted to offer it at a price everyone can afford.

Question 7

What is your pass rate for the state test?

Accepted Answer

We are proud to have an ABOVE AVERAGE PASS RATE of 60%! According to the latest report card (2019) released by the Florida Department of Financial Services the average school pass rate is less than 50%!

Question 8

Can I pay for the course now but start it later?

Accepted Answer

No. Once you sign up you your 3 month time limit starts on that day.

Question 9

How much time do I have to complete your course?

Accepted Answer

We currently allow students a full 3 months to complete the course starting at the time of enrollment. Course completion includes finishing your final exam with at least a 70%. If 3 months are not enough, students can re-enroll in the class once the first three months expire.

Question 10

Extensions during Covid-19.

Accepted Answer

Ever since the state of Florida reopened and removed all Covid-19 restrictions, we too decided to normalize operations and will no longer grant free extensions due to Covid-19.
 
Per the course terms and conditions all courses will restrict access after 3 months of purchase.

Question 11

Do you send course expiration reminders?

Accepted Answer

We do not send course expiration reminders. Since the system is completely automated and students are aware of the 3 month timeframe no reminder messages are sent. Once your course expires you will still have access to your messages.

Question 12

Do I need to buy a textbook for your class?

Accepted Answer

Our 4-40 CSR designation course does not require a textbook, but it is highly recommended.
 
The 4-40 to 2-20 Conversion Course, and the 2-20 General Lines Agent Course both require a textbook per state rules.
 
You can begin the course while you wait for the textbook to arrive.
 
The best way to get the lowest price for the textbook is to purchase it directly from the vendor. The study manuals are sold by only one  vendor in all of Florida. For your 2-15 textbook click here. For your 2-20 textbook click here.

Question 13

Should I buy study flashcards?

Accepted Answer

Our goal is to make getting your license as economical as possible. Everyone learns differently and only you can answer that question. However, I always recommend that students make their own flashcards. Go to the store and buy a set of index cards and use the information in your book, course, and chapter quizzes to make your own flashcards. In doing so you are reading the information, writing, reading it again as you write it, and finally studying them once your flashcards are done. This makes it very easy to recall the information when it comes to studying and helps you save money.

Question 14

Why haven't I heard of you before?

Accepted Answer

We have been an online pre-licensing course provider since 2019. Since it has only been 2 and a half years chances are there are very few, if any, reviews of us out there. On the footer of our website you can find our Florida Department of Financial Services Provider ID.

Question 15

Can I get a refund for my course?

Accepted Answer

Since our material is delivered electronically, once you purchase the course tuition is non-refundable. For detailed information, and our most up to date refund policy please visit our refund policy page.

Question 16

Is there any hidden cost after I sign up?

Accepted Answer

No there is not! The price you see is the price you get. This price is only for the pre-licensing course. Remember you still have to purchase your textbook from the 2-20 study manual vendor, or the 2-15 study manual vendor.
There is no textbook required for the 4-40 CSR designation course.

Question 17

Can you help with an issue I am having with the textbook?

Accepted Answer

We are not affiliated with neither of the two textbook vendors (NAIFA & FAIA). If you have any questions regarding delivery, availability, refunds, etc. Please contact the tetxtbook vendor directly.

Question 18

Do I need to take the state exam after passing my class?

Accepted Answer

4-40 CSR Designation: No state exam is required
 
2-20 License candidates:
EVERYONE MUST TAKE THE STATE EXAM. Only those described below are exempt from state examination;
 
Earned an insurance degree which includes least 18 semester hours of college credit in property, casualty, health, and commercial insurance from an accredited college or university [an official transcript required]. [Exempt from State Examination]
OR
Become a resident of Florida, held a valid resident license with the equivalent line of authority for at least one (1) continuous year prior to applying for a license in Florida, and submit the application for the Florida general lines license within 90 days of becoming a resident of Florida. [Exempt from State Examination]
OR
Have an original letter from the American Institute for Chartered Property Casualty Underwriters certifying you hold the Chartered Property Casualty Underwriters (CPCU) designation. [Exempt from State Examination]
If you believe you are exempt from the state test please visit the FL Department of Financial Services website to verify.
 
https://www.myfloridacfo.com/division/agents/licensure/general/docs/2-20.htm

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